PRIVACY POLICY

Effective Date: January 2025

FixFlow.AI (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to protect it. By using our website, https://fixflow.ai/, and services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect various types of information to provide and improve our services, including:

1.1 Personal Information

      • Name

      • Email address

      • Phone number

      • Company name

      • Payment information (if applicable)

    1.2 Non-Personal Information

        • Browser type

        • Device type

        • IP address

        • Pages visited and time spent on our site

        • Cookies and similar technologies

      2. How We Use Your Information

      We use the information we collect for the following purposes:

         

          • To provide, maintain, and improve our services.

          • To process transactions and send you related information, including confirmations and invoices.

          • To communicate with you about updates, promotions, and customer service.

          • To analyze website usage and improve user experience.

        • To comply with legal obligations.

        3. How We Share Your Information

        We do not sell your personal information. We may share your information with:

            • Service Providers: Third-party vendors who assist us in operating our website, conducting business, or providing services to you.

            • Legal Requirements: To comply with legal obligations, enforce our terms of service, or protect the rights, property, or safety of FixFlow, our users, or others.

            • Business Transfers: In connection with or during negotiations of any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another entity.

          4. Your Privacy Choices

          You have rights regarding your personal information, including:

              • Access and Correction: You may request access to your personal information and update or correct inaccuracies.

              • Opt-Out: You can opt out of receiving promotional emails by following the instructions in the email or contacting us directly.

              • Cookies: You can control cookies through your browser settings. Disabling cookies may affect your experience on our website.

            5. SMS Terms & Conditions

            By providing your mobile phone number, you consent to receive text messages from FixFlow.ai regarding your account, platform and any updates related to your subscription.

            Message Frequency vary. You may receive at least 5 SMS message per week. Message and data rates apply.

            Message and Data Rates: Standard message and data rates may apply.

            Opting Out: You may opt out of receiving SMS messages at any time by replying with “STOP” to any SMS message you receive from us. After opting out, you will receive a confirmation message, and we will cease sending SMS messages to your number.

            Help and Support: If you need assistance or have questions about our SMS service, reply with “HELP” to any SMS message you receive, or contact our customer support team at ask@fixflow.ai.

            SMS Privacy Policy
            Your phone number will be handled in accordance with our Privacy Policy, on this page.

            No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

            6. Data Security

            We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

             

            7. Third-Party Links

            Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies when you visit them.

             

            8. Children’s Privacy

            Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.

             

            9. Changes to This Privacy Policy

            We may update this Privacy Policy from time to time. Changes will be posted on this page, and the “Effective Date” will be updated. We encourage you to review this Privacy Policy periodically.

             

            10. Contact Us

            If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

            FixFlow.ai
            Website: https://fixflow.ai/
            Email: ask@fixflow.ai

            By using our website and services, you consent to this Privacy Policy.